Optima Tax Relief
Reviews and Complaints

They got back to me immediately, and solved the problem because of your company , thank you for all your help.

They never got back to. When you call they call back 3 weeks later. They did nothing to help me but wanted there money

Probably the worst customer relations I have ever had the misfortune of dealing with. Totally unresponsive to customer needs!

My husband heard their ad on the radio and they shoved us off to finishline cause we didn't meet their debt bracket. Finishline screwed up our IRS audit and kept our 1900.

Spoke with Mr. Johnston on March 1,2024.

He sat up payment on the 16th of March. Called on the 21s. He stated it can take up to 10 days. I never signed any contract or paperwork or given any personal information.

On March 29th received a text for appointment I never scheduled. On the April 1st called to get a refund and was told the company could not. Also my debt is $9000 so why did he sign me up when the minimum is 10,000. Is this a scam?

Mr. J Premysler needs to be fired!

The representative was friendly and empathetic and she saved our relationship with Optima. We are very grateful to her.

I paid Optima Tax Relief $6840.50 in late 2022 and received no service. They took my money and gave me no help!!!

Optima tax relief told me that there were2 separate services with separate contracts. They said I had 15 days to change my mind.

After finding out that they would not do the services that I needed, I changed my mind and asked for my money back.

Optima tax relief then told me that the 15 days started a month or so prior to which it took them that long to get back to me.

They then said because my 15 days ran out a month ago that they could keep my money.

They stole $ 3300. From me and did not provide any service at all on the new contract.

Optima tax relief absolutely refuses to deal in good faith with their customers l, and are therefore a crime ridden business with unethical business practices.

Optima tax relief has a contract that is designed to entrap a customer and scam them out of their money.

I paid for Bret Moore to do my taxes in 2020 I have an hold on my car Title and he never did anything I paid another taxes accounting to file for me I want my full Refund so call me so I can update my information so I can get my full Refund or Im contacting the Better Business Today I reach out to Bret Moore about this situation and he wont respond back Im taking the next step 401-326-****

I was told that they would help me out with my tax problem all they did is help me out of more than $6000 of my money and put me deeper in debt with the IRS by not stopping interest and penalties for Three years as a drug their feet and now I am deeper in debt to the IRS and still not resolve the issue

I could explain the whole story; however, concisely, I would advise anyone who avoid Optima Tax Relief services. It is a complete waste of time and money.

They do nothing but take your money and continue to LIE about working on your behalf.

When you cancel their service, they still want to fight to keep your money, even if they have caused you money and none nothing at all. I'm sure that has to be a legitimate company out there; but I can assure that Optima is not one.

My complaint is that I already authorized Andrea Bryant to withdraw 295 dollars from my account on the 23rd of this month, for investigation on my tax problems with IRS,I called to cancel the transaction but Andrea Bryant is not answering, I drew my conclusion that Andrea Bryant does not work for Optimal tax, and I have gone back to my previous consultant honest tax, which Andrea Bryant said he has never heard about them.

I recently saw an ad that had testimonials from customers who lambasted their experiences with the IRS. I realize you are trying to sell your service, but in today's atmosphere, with even members of Congress presenting the picture of IRS agents coming to small businesses with loaded assault weapons, your choice of comments just adds fuel to the fire. There must be some other way to attract customers than to have reports of the worst experiences with officers from a government agency.

They have made the situation worst. Now i have agreed to a settlement and my pay check are being garnished.

Im paying $1000 a month plus all my paycheck. Theyve left me in ruin.

OPTIMA TAX RELIEF CHARGED CLOSE TO 10,000 DOLLARS AND PROVIDED ME AN UNLICENSED BOOK KEEPER WHO CLAIMED TO BE A TAX PROFESSIONAL TO RESOLVE MY TAX MATTERS. THE COMPANY IS FRAUDULENT, WILL NOT RETURN MONEY BACK.

THE CASE MANAGER/FRAUDULENT TAX PREPARER WAS NOT LICENSED. OPTIMA WOULD NOT RETURN MY CALLS OR RESPOND TO ANY REQUESTS TO GET A LEGITIMATE PROFESSIONAL.

THEY HAVE AN AMAZING SOUNDING SALES ASSOCIATE WHO WILL OVERPROMISE BUT THEN THE REAL SERVICES WOULD NEVER BE PROVIDED AS PROMISED. BEWARE THIS COMPANY.