Optima Tax Relief
Reviews and Complaints

The representative was friendly and empathetic and she saved our relationship with Optima. We are very grateful to her.

I paid Optima Tax Relief $6840.50 in late 2022 and received no service. They took my money and gave me no help!!!

Optima tax relief told me that there were2 separate services with separate contracts. They said I had 15 days to change my mind.

After finding out that they would not do the services that I needed, I changed my mind and asked for my money back.

Optima tax relief then told me that the 15 days started a month or so prior to which it took them that long to get back to me.

They then said because my 15 days ran out a month ago that they could keep my money.

They stole $ 3300. From me and did not provide any service at all on the new contract.

Optima tax relief absolutely refuses to deal in good faith with their customers l, and are therefore a crime ridden business with unethical business practices.

Optima tax relief has a contract that is designed to entrap a customer and scam them out of their money.

I paid for Bret Moore to do my taxes in 2020 I have an hold on my car Title and he never did anything I paid another taxes accounting to file for me I want my full Refund so call me so I can update my information so I can get my full Refund or Im contacting the Better Business Today I reach out to Bret Moore about this situation and he wont respond back Im taking the next step 401-326-****

I was told that they would help me out with my tax problem all they did is help me out of more than $6000 of my money and put me deeper in debt with the IRS by not stopping interest and penalties for Three years as a drug their feet and now I am deeper in debt to the IRS and still not resolve the issue

I could explain the whole story; however, concisely, I would advise anyone who avoid Optima Tax Relief services. It is a complete waste of time and money.

They do nothing but take your money and continue to LIE about working on your behalf.

When you cancel their service, they still want to fight to keep your money, even if they have caused you money and none nothing at all. I'm sure that has to be a legitimate company out there; but I can assure that Optima is not one.

My complaint is that I already authorized Andrea Bryant to withdraw 295 dollars from my account on the 23rd of this month, for investigation on my tax problems with IRS,I called to cancel the transaction but Andrea Bryant is not answering, I drew my conclusion that Andrea Bryant does not work for Optimal tax, and I have gone back to my previous consultant honest tax, which Andrea Bryant said he has never heard about them.

I recently saw an ad that had testimonials from customers who lambasted their experiences with the IRS. I realize you are trying to sell your service, but in today's atmosphere, with even members of Congress presenting the picture of IRS agents coming to small businesses with loaded assault weapons, your choice of comments just adds fuel to the fire. There must be some other way to attract customers than to have reports of the worst experiences with officers from a government agency.

They have made the situation worst. Now i have agreed to a settlement and my pay check are being garnished.

Im paying $1000 a month plus all my paycheck. Theyve left me in ruin.

OPTIMA TAX RELIEF CHARGED CLOSE TO 10,000 DOLLARS AND PROVIDED ME AN UNLICENSED BOOK KEEPER WHO CLAIMED TO BE A TAX PROFESSIONAL TO RESOLVE MY TAX MATTERS. THE COMPANY IS FRAUDULENT, WILL NOT RETURN MONEY BACK.

THE CASE MANAGER/FRAUDULENT TAX PREPARER WAS NOT LICENSED. OPTIMA WOULD NOT RETURN MY CALLS OR RESPOND TO ANY REQUESTS TO GET A LEGITIMATE PROFESSIONAL.

THEY HAVE AN AMAZING SOUNDING SALES ASSOCIATE WHO WILL OVERPROMISE BUT THEN THE REAL SERVICES WOULD NEVER BE PROVIDED AS PROMISED. BEWARE THIS COMPANY.

After months of complaining about lack of proper tax services (given an unlicensed tax professional) and Optima Eating close to 6000 dollars of my funds while going incommunicado or delivering on any of my requests, optima promises to pay me back fully and then backtracked and offered me a petty amount of 900 dollars after promising in good faith on a recorded line they would pay be back for doing zero support. I felt like I was in a corrupt country dealing with a corrupt company m with no rule of law when I dealt with Optima.

No tax relief given. Company does not have licensed tax professionals. Hired a bunch of scam artists to extract money and do nothing in return.

I called Optima based on their commercials. They have "real " testimonials of customers they have helped lower or erase their tax debt.

Nether happened for us. Taxes and penalties keep accruing while we wait for them to work their magic, which took a year and then nothing. We paid 3500 to have them help us. Please I beg you do not get taken in by this company.

Go to a reputable tax person in your area.

They can do the same thing for way less money! Do NOT USE OPTIMA!!!!!!!

i'm a current customer looking for a status update, also with my current program is 2021 included if not how much more to add it

customer seevicI need a phone call back Ive called for 2 weeks now and no returns my call. Ive received a notice from IRS to level my account