Optima Tax Relief Phone Numbers and Emails

Toll-Free Number:

  • (800) 536-0734
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Customer Service:

  • (800) 965-3192

Optima Tax Relief Emails:

Complaints/ Feedback
Customer Service
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Optima Tax Relief Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Optima Tax Relief Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call Optima Tax Relief is 8005360734. 59% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday and Wednesday, while the shortest are on Sunday. The average call time is 4 minutes.

  • People call Optima Tax Relief mainly because of request for information, product/ service and refund.

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PissedConsumer Club

Contact Information

Optima Tax Relief Website:

Optima Tax Relief Help Center:

Corporate Office Address:

Optima Tax Relief, LLC
3100 S. Harbor Blvd., Suite 250
Santa Ana, California 92704
United States

Other Info (opening hours):

Hours:

Monday – Friday: 7:00 a.m. – 6:00 p.m. Pacific Standard Time

More contact details

Optima Tax Relief Customer Service Reviews

1.8 / 5
Poor
Bruce D Zhd
Thank you for helping me
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

They got back to me immediately, and solved the problem because of your company , thank you for all your help.

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Guest-5688170
Resolved
stars-rating stars-rating stars-rating stars-rating stars-rating
4.0

The representative was friendly and empathetic and she saved our relationship with Optima. We are very grateful to her.

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Summary of Optima Tax Relief Customer Service Calls

80 TOTAL
CALLS
04:02 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Optima Tax Relief?

Request for Information Question:

  • “To help with my taxes problem”
  • “Document request”
  • “Because i dont know if i ole taxes and if so i dont know how much”

Product/ Service Question:

  • “Paper work”
  • “Taxes”
  • “Irs”

Refund Question:

  • “Refund”
  • “Paid $500 never filled my taxes Bret Moore I want my Refund”
  • “Need refund”

Payments and Charges Question:

  • “Payment”
  • “My payment is causing a hardship on me to post at the beginning of the month I explained this to the gentleman that signed me up but it has not changed”

Shipping and Delivery Question:

  • “To get the fax number”

Employment Question:

  • “Received levy at job”

Staff Question:

  • “Haven't been able to get in contact with them”

Other Question:

  • “Progress”
  • “Want guys file 2023? Taxes please thx Rod result”
  • “No response for OTR and IRS is preparing to seize property”

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