Contact Optima Tax Relief Customer Service
How to Reach a Person at Optima Tax Relief
Verified Contact Information
Toll-Free Number:
-
1-800-536-0734
Customer Service:
-
1-800-965-3192
Optima Tax Relief Emails:
Complaints/ Feedback
Customer Service
Optima Tax Relief Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Optima Tax Relief Phone Number
1 (800) 536-0734
Average Hold Time
00:01:19
Average Calls duration
8 minutes
Most Popular Optima Tax Relief Email Address
feedback@optimataxrelief.com
Optima Tax Relief Live Agent Availability
43% of callers successfully reach a real person
Issue Resolution Rate
Low (14% reported full resolution)
Call Volume by Day
View full overview ›
Optima Tax Relief Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Optima Tax Relief Phone Number | 1 (800) 536-0734 |
| Average Hold Time | 00:01:19 |
| Average Calls duration | 8 minutes |
| Most Popular Optima Tax Relief Email Address | feedback@optimataxrelief.com |
| Optima Tax Relief Live Agent Availability | 43% of callers successfully reach a real person |
| Issue Resolution Rate | Low (14% reported full resolution) |
| Contact Method Distribution | 89% phone, 11% email |
| Common Reasons for Contact | Request for information, product/ service, payments and charges |
Call Volume by Day
Contact Information
Optima Tax Relief Website:
Optima Tax Relief Help Center:
Corporate Office Address:
Optima Tax Relief, LLC
3100 S. Harbor Blvd., Suite 250
Santa Ana,
California
92704
United States
Other Info (opening hours):
Hours:
Monday – Friday: 7:00 a.m. – 6:00 p.m. Pacific Standard Time
Summary of Optima Tax Relief Customer Service Calls
146
TOTAL
CALLS
CALLS
07:30
AVG CALL
DURATION
DURATION
14%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Optima Tax Relief?
Request for Information Question:
- “To speak with a representative about having my tax done”
- “IRS questions”
- “Checking on my account”
Product/ Service Question:
- “Because I have you working on something for me”
- “Complaint”
- “Disappointed in your product”
Payments and Charges Question:
- “Give credit card number”
- “Payment”
- “Billing”
Refund Question:
- “Refund”
- “Paid $500 never filled my taxes Bret Moore I want my Refund”
- “Need refund”
Shipping and Delivery Question:
- “We still have not received our money back”
- “To get the fax number”
Account Question:
- “There was money taken out of my account and there was no service obtain…”
Return/ Replace Question:
- “Change banking information”
Employment Question:
- “Received levy at job”
Staff Question:
- “Haven't been able to get in contact with them”
Other Question:
- “Tax offsets”
- “Resolution”
- “IRS problem”
Compare Optima Tax Relief Customer Service To
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Optima Tax Relief