We used to Optima to assist us with STATE and Federal audit. Optima was slow to respond to our calls and inquiries.
The misrepresented how they would handle state taxes and file them for us, which ended up with a tax lien against us. After many months of prying information from them with regard to reducing or eliminating our tax bill. The total amount was not reduced at ALL! None of the state taxes were filed and years later we are left to represent ourselves and resolve the same issue we gave $$thousands of dollars to Optima to fix.
This was a total waste of time and money and our new attorneys are looking into taking action against Optima. Be aware people, Optima is not what they saw they are!
Product or Service Mentioned: Optima Tax Relief Tax Resolution.
Reason of review: Not as described/ advertised.
Monetary Loss: $2500.
Preferred solution: Let the company propose a solution.
Optima Tax Relief Pros: Misrepresented services.
Optima Tax Relief Cons: Performance customer satisfaction, Response timing, Solutions offered.
Location: 3100 S Harbor Blvd #250, Santa Ana, CA 92704, USA