Optima Tax Relief Reviews and Complaints | optimataxrelief.com @ Pissed Consumer

Most helpful review

New Reviewer

Sep 15, 2022 VERA I Mjv

Optimal tax has only one man to do all the work, eg I called to speak with Andrea Bryant, his voice-mail picked up, I called customer service Andrea voice-mail picked up, I called anything else,Andrea

1.0

My complaint is that I already authorized Andrea Bryant to withdraw 295 dollars from my account on the 23rd of this month, for investigation on my tax problems with IRS,I called to cancel the transaction but Andrea Bryant is not answering, I drew my conclusion that Andrea Bryant does not work for Optimal tax, and I have gone back to my previous consultant honest tax, which Andrea Bryant said he has never heard about them.

User's recommendation: No for now.

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#3962863

Preferred solution

To cancel the withdrawal for 23rd of this month in the amount of 295 dollars.

New Reviewer

Aug 29, 2022 Mary S Ryh

Your ads on TV

I recently saw an ad that had testimonials from customers who lambasted their experiences with the IRS. I realize you are trying to sell your service, but in today's atmosphere, with even members of Congress presenting the picture of IRS agents coming to small businesses with loaded assault weapons, your choice of comments just adds fuel to the fire. There must be some other way to attract customers than to have reports of the worst experiences with officers from a government agency.

User's recommendation: no comment against the performance of the company.

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#3901826

Location

Rocky Point, New York

Preferred solution

nothing

New Reviewer

Jul 20, 2022 Henry C Nce

Complain

They have made the situation worst. Now i have agreed to a settlement and my pay check are being garnished. Im paying $1000 a month plus all my paycheck. Theyve left me in ruin.

User's recommendation: Move on. Don’t use this company. Better off dealing with a tax professional.

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#3778524

Location

Miami, Florida

Loss

$10

Preferred solution

Full refund

Feb 16, 2022 PissedConsumer3343638 of Cheyenne, WY

Chris clark lack of communication, I need copies of all the tax years you've submitted on my behalf the last couple years are most important 2020, 2019, I need these to proceed with my divorce I r

i'm a current customer looking for a status update, also with my current program is 2021 included if not how much more to add it

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#3343638

Location

Cheyenne, Wyoming

Jan 07, 2022 PissedConsumer3239259 of Upper Marlboro, MD

BAIT AND SWITCH COMPANY, STOLE 6000 USD

1.0

No tax relief given. Company does not have licensed tax professionals. Hired a bunch of scam artists to extract money and do nothing in return.

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1 comment

Apr 19, 2022 PissedConsumer2169684 #2169684

agree completely!!! The slick talker Hispanic telemarketer /HOOK MARKETER and the ENTIRE STAFF including so-called TOP LEVEL EXECS are simply scam artists !!!!

Optima spends a small fortune on TALK RADIO ADS to lure busy Entrepreneurs into their scams TRADING on the celebrity of well-known POLITICAL COMMENTATORS!!! OptimA STOLE $11000 from me . ADVISE YOU TO FILE COMPLAINTS WITH ATTY. GENERAL OF CA.

and Ca.

Bar Assoc. since CEO is a so-called attorney

0 0

#3239259

Location

Upper Marlboro, Maryland

New Reviewer

Jan 06, 2022 Mav S

False statements and fraudulent business practices by Optima

1.0

After months of complaining about lack of proper tax services (given an unlicensed tax professional) and Optima Eating close to 6000 dollars of my funds while going incommunicado or delivering on any of my requests, optima promises to pay me back fully and then backtracked and offered me a petty amount of 900 dollars after promising in good faith on a recorded line they would pay be back for doing zero support. I felt like I was in a corrupt country dealing with a corrupt company m with no rule of law when I dealt with Optima.

User's recommendation: Avoid optima tax relief at all costs.

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1 comment

Apr 19, 2022 PissedConsumer2169685 #2169685

Agree completely!!!! NATIONAL SCAM COMPANY with HQ in corrupt Calif. stole $11000 from me with NO COMPROMISE REFUNDS !!!!

0 0

#3236867

Location

Washington, District Of Columbia

Loss

$6500

Preferred solution

Full refund

New Reviewer

Jan 06, 2022 MS12345

FRAUDULENT COMPANY OPTIMA TAX RELIEF

1.0

OPTIMA TAX RELIEF CHARGED CLOSE TO 10,000 DOLLARS AND PROVIDED ME AN UNLICENSED BOOK KEEPER WHO CLAIMED TO BE A TAX PROFESSIONAL TO RESOLVE MY TAX MATTERS. THE COMPANY IS FRAUDULENT, WILL NOT RETURN MONEY BACK. THE CASE MANAGER/FRAUDULENT TAX PREPARER WAS NOT LICENSED. OPTIMA WOULD NOT RETURN MY CALLS OR RESPOND TO ANY REQUESTS TO GET A LEGITIMATE PROFESSIONAL. THEY HAVE AN AMAZING SOUNDING SALES ASSOCIATE WHO WILL OVERPROMISE BUT THEN THE REAL SERVICES WOULD NEVER BE PROVIDED AS PROMISED. BEWARE THIS COMPANY.

User's recommendation: DO NOT FALL FOR THIS TRAP.

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#3236685

Cons

Played games
Communication issues
Took 7500 bucks and negotiated nothing with the irs

Loss

$6500

Preferred solution

Full refund

New Reviewer

Dec 28, 2021 Mary k Vue

I do not feel like I received what they advertised.

I called Optima based on their commercials. They have "real " testimonials of customers they have helped lower or erase their tax debt. Nether happened for us. Taxes and penalties keep accruing while we wait for them to work their magic, which took a year and then nothing. We paid 3500 to have them help us. Please I beg you do not get taken in by this company. Go to a reputable tax person in your area. They can do the same thing for way less money! Do NOT USE OPTIMA!!!!!!!

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#3207018

Pros

Appeared to be legit
App
Misrepresented services

Cons

Misrepresented services

Loss

$3500

Preferred solution

Full refund

Oct 06, 2021 PissedConsumer2944710 of Queens, NY

Optima took my money and no results yet.

I have paid optima over $15,000 to resolve my tax debt which started at $170,000 two years ago and is now over$200,000. Optima has done nothing to resolve my debt other than to tell me that they can do a payment plan with the irs. I told them i do not need them to negotiate a payment plan which is something i can do, i need them to negotiate a reduction in the amount due . So far they have done nothing to alleviate my debt . They just keep referring my account to a different agent who then ask me for documents previously submitted and its a recurring cycle with no results. They have yet to indicate what if anything they have done for me other than filing extensions on my tax returns which i did not ask them to do. I feel that i have been subjected to a scam and am contemplating taking legal action.

User's recommendation: stay away from optima.

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#2944710

Location

Queens, New York

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New Reviewer

Sep 10, 2021 Debra W Yer of Charlotte, NC

Poor aervice

1.0

customer seevicI need a phone call back Ive called for 2 weeks now and no returns my call. Ive received a notice from IRS to level my account

User's recommendation: Never.

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1 comment

Oct 10, 2021 Debra W Yer #2075495

They never called back or tried to do anything. They are a fraud of a company and should be sued for stealing people’s money.

0 0

#2858880

Pros

Convincing me into doing something for me and my taxes
Misrepresented services
Ads on tv and radio

Cons

Misrepresentation

Loss

$14000

Preferred solution

Full refund

New Reviewer

Jul 03, 2021 Michelle M Ehn

Fraudulent practice

2.1

I am paying Optima tax Relief $3,770.00 to resolve my tax issue, but they have not submitted any paperwork on my behalf to the IRS. I am receiving letters from the IRS along with a payment plan I did not agree to.

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#2654449

Service

Optima Tax Relief Tax Resolution

Pros

Appeared to be legit

Loss

Preferred solution

Deliver product or service ordered

New Reviewer

Jun 05, 2021 John S Bpr

Optima Tax Ripped Me Off!

1.0

Original review updated by user Jun 05, 2021

Hired Optima tax in July 2020 but had been corresponding with them as far back as May 2020. Paid them $7500 over 10 months and they've produced nothing other than file my 2019 Taxes! They have done NOTHING to negotiate my debt with the IRS nor stop the IRS from...

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#2588849

Service

Optima Tax Relief Tax Resolution

Cons

Played games
Response timing
Took 7500 bucks and negotiated nothing with the irs

Loss

$7500

Preferred solution

Full refund

New Reviewer

May 14, 2021 Pamela W Dld

I was scammed by Optima Tax Relief

I paid OTR $2495.00 for nothing. I had to contact them to find out what was the status of my tax situation. When they finally contacted me they gave me two options, (1) to pay the IRS $190.00 dollars a month or (2) do non collective. This I already knew, I could have worked with the IRS myself. I contacted the Better Business Bureau and Alliance Consumer Business and they either would or could not help me. All I know I've been ripped off. Ms. Pam 706-955-****

User's recommendation: Do not deal with Optima Tax Relief..RUN.

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#2552468

Service

Optima Tax Relief Customer Care

Pros

Ads on tv and radio

Cons

Misrepresented services
Make up stuff to scare you even more
Communication issues

Loss

Preferred solution

Full refund

Tax Expert Talks

New Tax Season: What Are The Key Changes?

Feb 12, 2021

How to file your taxes? What tax software to use? What’s changed in the tax law? To help you prepare for tax filing season, Pissed Consumer interviewed Jerry Zeigler. Watch his expert tips on tax preparation. Find out how to avoid tax filing mistakes, tax scams, and make the most value of your returns.

Read full article

Jerry Zeigler

Jerry Zeigler is an AFC, an Enrolled Agent, and SaverLife financial coach. He has been in the tax field since 2011.

New Reviewer

Apr 02, 2021 Janet B Gro

Lien off my house so I can refinance my house.

2.0

I have constantly been calling, no one will return my calls. Ive been told someone will call me back. Ive emailed, and text but still havent heard from anyone. I want to refinance my house and I need to get the lien removed. I need to know what the status of my lien. I have been sending $50 a month to you. I would expect better customer service.

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#2486285

Location

Shawnee, Kansas

Preferred solution

Deliver product or service ordered

New Reviewer

Mar 17, 2021 Alicia C Jzq

Unable to obtain investigation details

1.4

DI paid $500 for investigation of unpaid taxes. I was unable to afford the $15K Optima required to file my back taxes. Ive requested on four occasions for a copy of my file or a summary of the findings...and I cant get a call back. I need this information to proceed before a lien or other actions are taken.

User's recommendation: Hire a CPA.

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#2462142

Loss

$500

Preferred solution

Deliver product or service ordered

New Reviewer

Feb 17, 2021 Susan C Fbb

They need to be but out of business CROOKS

1.0

They draw you in when trying to get $ from you to pay for their services and are not upfront about total cost. It is a waste of money and I regret paying them because they did nothing for me. I had to call and call and send emails and their response time is horrible. They want to keep switching you from this case member to another. I was unemployment and thought they could get some of my taxes owed eliminated. Call the IRS yourself and work out something with them. I thought I was the ideal candidate being a widow, made payments to the IRS for 8 years and unemployed. Their solution accept the tax lien on my home or pay them $266 per month. That means even though I paid the IRS $ I could never get out of debt with them because of penalties the IRS keeps adding.

User's recommendation: Call the IRS yourself I paid 2000 to Optima and they did nothing for me.

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#2424138

Pros

Misrepresented services

Loss

$1600

Preferred solution

Full refund

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Sexual exploitation of children

Sex trafficking / prostitution or advertising of the above

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Customer service	2/5
Website	2/5
Price Affordability	2/5
Reliability	2/5
Turnaround Time	1/5

Optima Tax Relief Reviews

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Top Optima Tax Relief Reviews

"Optima negotiated my taxes down by 9000 dollars"

"Optimal tax has only one man to do all the work, eg I called to speak with Andrea Bryant, his voice-mail picked up, I called customer service Andrea voice-mail picked up, I called anything else,Andrea"