Optima Tax Relief Reviews
4
ISSUES RESOLVED
1
Company response
36
TOTAL REVIEWS
100K
CLAIMED LOSSES
45.1K
PAGE VIEWS
Tax Expert Talks
New Tax Season: What Are The Key Changes?
Feb 12, 2021
How to file your taxes? What tax software to use? What’s changed in the tax law? To help you prepare for tax filing season, Pissed Consumer interviewed Jerry Zeigler. Watch his expert tips on tax preparation. Find out how to avoid tax filing mistakes, tax scams, and make the most value of your returns.
Jerry Zeigler
Jerry Zeigler is an AFC, an Enrolled Agent, and SaverLife financial coach. He has been in the tax field since 2011.
Optima Tax Relief Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerFRAUDULENT COMPANY OPTIMA TAX RELIEF
OPTIMA TAX RELIEF CHARGED CLOSE TO 10,000 DOLLARS AND PROVIDED ME AN UNLICENSED BOOK KEEPER WHO CLAIMED TO BE A TAX PROFESSIONAL TO RESOLVE MY TAX MATTERS. THE COMPANY IS FRAUDULENT, WILL NOT RETURN MONEY BACK. THE CASE MANAGER/FRAUDULENT TAX PREPARER WAS NOT LICENSED. OPTIMA WOULD NOT RETURN MY CALLS OR RESPOND TO ANY REQUESTS TO GET A LEGITIMATE PROFESSIONAL. THEY HAVE AN AMAZING SOUNDING SALES ASSOCIATE WHO WILL OVERPROMISE BUT THEN THE REAL SERVICES WOULD NEVER BE PROVIDED AS PROMISED. BEWARE THIS COMPANY.
User's recommendation: DO NOT FALL FOR THIS TRAP.
ID
Cons
- Communication issues
- Took 7500 bucks and negotiated nothing with the irs
- Misrepresented services
Loss
$6500
Preferred solution
Full refund
Chris clark lack of communication, I need copies of all the tax years you've submitted on my behalf the last couple years are most important 2020, 2019, I need these to proceed with my divorce I r
i'm a current customer looking for a status update, also with my current program is 2021 included if not how much more to add it
ID
Location
Cheyenne, Wyoming
BAIT AND SWITCH COMPANY, STOLE 6000 USD
No tax relief given. Company does not have licensed tax professionals. Hired a bunch of scam artists to extract money and do nothing in return.
1 comment
ID
Location
Upper Marlboro, Maryland
New Reviewer
False statements and fraudulent business practices by Optima
After months of complaining about lack of proper tax services (given an unlicensed tax professional) and Optima Eating close to 6000 dollars of my funds while going incommunicado or delivering on any of my requests, optima promises to pay me back fully and then backtracked and offered me a petty amount of 900 dollars after promising in good faith on a recorded line they would pay be back for doing zero support. I felt like I was in a corrupt country dealing with a corrupt company m with no rule of law when I dealt with Optima.
User's recommendation: Avoid optima tax relief at all costs.
1 comment
ID
Location
Washington, District Of Columbia
Loss
$6500
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI do not feel like I received what they advertised.
I called Optima based on their commercials. They have "real " testimonials of customers they have helped lower or erase their tax debt. Nether happened for us. Taxes and penalties keep accruing while we wait for them to work their magic, which took a year and then nothing. We paid 3500 to have them help us. Please I beg you do not get taken in by this company. Go to a reputable tax person in your area. They can do the same thing for way less money! Do NOT USE OPTIMA!!!!!!!
ID
Pros
- Misrepresented services
- App
- Appeared to be legit
Cons
- Misrepresented services
Loss
$3500
Preferred solution
Full refund
Optima took my money and no results yet.
I have paid optima over $15,000 to resolve my tax debt which started at $170,000 two years ago and is now over$200,000. Optima has done nothing to resolve my debt other than to tell me that they can do a payment plan with the irs. I told them i do not need them to negotiate a payment plan which is something i can do, i need them to negotiate a reduction in the amount due . So far they have done nothing to alleviate my debt . They just keep referring my account to a different agent who then ask me for documents previously submitted and its a recurring cycle with no results. They have yet to indicate what if anything they have done for me other than filing extensions on my tax returns which i did not ask them to do. I feel that i have been subjected to a scam and am contemplating taking legal action.
User's recommendation: stay away from optima.
ID
Location
Queens, New York
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPoor aervice
customer seevicI need a phone call back Ive called for 2 weeks now and no returns my call. Ive received a notice from IRS to level my account
User's recommendation: Never.
1 comment
ID
Pros
- Ads on tv and radio
- Misrepresented services
- Convincing me into doing something for me and my taxes
Cons
- Misrepresentation
Loss
$14000
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerFraudulent practice
I am paying Optima tax Relief $3,770.00 to resolve my tax issue, but they have not submitted any paperwork on my behalf to the IRS. I am receiving letters from the IRS along with a payment plan I did not agree to.
ID
Service
Optima Tax Relief Tax Resolution
Pros
- Appeared to be legit
Loss
$2
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerOriginal review updated by user Jun 05, 2021
Hired Optima tax in July 2020 but had been corresponding with them as far back as May 2020. Paid them $7500 over 10 months and they've produced nothing other than file my 2019 Taxes! They have done NOTHING to negotiate my debt with the IRS nor stop the IRS from...
ID
Service
Optima Tax Relief Tax Resolution
Cons
- Misrepresented services
- Took 7500 bucks and negotiated nothing with the irs
- Played games
Loss
$7500
Preferred solution
Full refund
Companies Similar to Optima Tax Relief
Detaxify
3 Reviews
“They are truly an amazing company. Not sure what this other person is talking about. It must be from...“
Tax Defense Network
95 Reviews
“Hired them to help with an IRS issue, nothing they promised has been done. Going to the FL Bar, in...“
Wall And Associates
114 Reviews
“Rip off scam, steal your money and cant do even the simplest things. Shizters“
FinishLine Tax Solutions
7 Reviews
“I didn't get my quality of service I was wanting and I was paying for this I would call and text and...“
New Reviewer
I was scammed by Optima Tax Relief
I paid OTR $2495.00 for nothing. I had to contact them to find out what was the status of my tax situation. When they finally contacted me they gave me two options, (1) to pay the IRS $190.00 dollars a month or (2) do non collective. This I already knew, I could have worked with the IRS myself. I contacted the Better Business Bureau and Alliance Consumer Business and they either would or could not help me. All I know I've been ripped off. Ms. Pam 706-955-****
User's recommendation: Do not deal with Optima Tax Relief..RUN.
ID
Service
Optima Tax Relief Customer Care
Pros
- Ads on tv and radio
Cons
- Make up stuff to scare you even more
- Communication issues
- Took our money and in almost 2 years
Loss
$2
Preferred solution
Full refund
New Reviewer
Lien off my house so I can refinance my house.
I have constantly been calling, no one will return my calls. Ive been told someone will call me back. Ive emailed, and text but still havent heard from anyone. I want to refinance my house and I need to get the lien removed. I need to know what the status of my lien. I have been sending $50 a month to you. I would expect better customer service.
ID
Location
Shawnee, Kansas
Preferred solution
Deliver product or service ordered
New Reviewer
Unable to obtain investigation details
DI paid $500 for investigation of unpaid taxes. I was unable to afford the $15K Optima required to file my back taxes. Ive requested on four occasions for a copy of my file or a summary of the findings...and I cant get a call back. I need this information to proceed before a lien or other actions are taken.
User's recommendation: Hire a CPA.
ID
Loss
$500
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThey need to be but out of business CROOKS
They draw you in when trying to get $ from you to pay for their services and are not upfront about total cost. It is a waste of money and I regret paying them because they did nothing for me. I had to call and call and send emails and their response time is horrible. They want to keep switching you from this case member to another. I was unemployment and thought they could get some of my taxes owed eliminated. Call the IRS yourself and work out something with them. I thought I was the ideal candidate being a widow, made payments to the IRS for 8 years and unemployed. Their solution accept the tax lien on my home or pay them $266 per month. That means even though I paid the IRS $ I could never get out of debt with them because of penalties the IRS keeps adding.
User's recommendation: Call the IRS yourself I paid 2000 to Optima and they did nothing for me.
ID
Pros
- Misrepresented services
Loss
$1600
Preferred solution
Full refund
Update on Optima review
They reached out to me and offered a $ 1600 rebate, but I would have to take down my negative reviews. I declined. Their offer was not an adequate amount to satisfy Optimas lack of proper representation, communication, not adhering to company advertisements, offering no appealing tax solutions, and therefore their lack of providing us with any type of tax freedom. Their lack of honesty about asking the IRS for an OIC is simply appalling. The last person I spoke to also confirmed that this was not done. Their co-founder publishes that Optima has a philosophy to deliver excellence for every client, every time, no exceptions. We bought their misleading information and were and are sorely disappointed with this company. Thus , I would rather sound out on this fraudulent company every chance I get in hopes of saving others time and money thinking this company will help. Wont happen!!
User's recommendation: Do not use Optima Tax Relief.
ID
Service
Optima Tax Relief Tax Resolution
Pros
- Misrepresented services
Cons
- Misrepresentation
- Ads
- Dishonesty
Loss
$5500
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerResolved: Dishonest Business Practices
Update by user Mar 09, 2021
Company fixed the issue and I have been provided with settlement agreement.
Original review posted by user Dec 08, 2020
I contacted Optima for tax help and I feel I was lied to and cheated . After paying them the $ 1,200.00 to take my case they said they had to review it . After the review they charged me $ 4,550.00 more and didn't save me one cent . They cover themselves by using vague answers and make sure you understand you can't hold them accountable . They offered me a refund of $ 1,250.00 if I promised to keep my mouth shut and not give them a bad review . I didn't take the refund . So basically cost me $ 5,550.00 more to get Optima involved and still had my tax liability . Fair warning they are professional liars and thieves . Resolved
ID
Service
Optima Tax Relief Tax Resolution
Pros
- Misrepresented services
Cons
- Dishonesty
Loss
$5550
Preferred solution
Let the company propose a solution
Horrible company
I contracted with Optima tax relief and made the initial down payment and two monthly payments and then COVID hit. I explained to them I was very limited in working and I could afford lower payments. They were kind enough to give some months without payments until my situation improved. I had paid over 2500 into this company already, for what? I asked several times what they did for $2500 besides maybe sending the IRS a letter starting to work out my situation. The customer RETENTION Dept called me which is a joke...because there is no retention at all telling me in Oct they were going to cancel my account and the IRS would move forward in collecting back taxes. The gentleman Branden Silva I spoke with a few times and told him I could make some lower payments, but he stressed several times they could not lower my payments until I paid another $1000.00 and then could look at lowering my payments. I explained I could not make a $1000 dollar payment at this time and is there any other alternatives....no of course there was not..$1000 or they would cancel,,,, which they did. Now I am out $3000, the IRS has sent me letters saying I would be turned over to a collection company, and I am no further along then I started with Optima but $3k down. My recommendation is you go with another company and do not waste your time with Optima...they are all about getting as much money from you as possible and when you cannot they drop you right in the middle of your resolution.
User's recommendation: STAY AWAY.
ID
Location
Schererville, Indiana
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Optima Tax Relief
agree completely!!! The slick talker Hispanic telemarketer /HOOK MARKETER and the ENTIRE STAFF including so-called TOP LEVEL EXECS are simply scam artists !!!!
Optima spends a small fortune on TALK RADIO ADS to lure busy Entrepreneurs into their scams TRADING on the celebrity of well-known POLITICAL COMMENTATORS!!! OptimA STOLE $11000 from me . ADVISE YOU TO FILE COMPLAINTS WITH ATTY. GENERAL OF CA.
and Ca.
Bar Assoc. since CEO is a so-called attorney