Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

FRAUDULENT COMPANY OPTIMA TAX RELIEF

OPTIMA TAX RELIEF CHARGED CLOSE TO 10,000 DOLLARS AND PROVIDED ME AN UNLICENSED BOOK KEEPER WHO CLAIMED TO BE A TAX PROFESSIONAL TO RESOLVE MY TAX MATTERS. THE COMPANY IS FRAUDULENT, WILL NOT RETURN MONEY BACK. THE CASE MANAGER/FRAUDULENT TAX PREPARER WAS NOT LICENSED. OPTIMA WOULD NOT RETURN MY CALLS OR RESPOND TO ANY REQUESTS TO GET A LEGITIMATE PROFESSIONAL. THEY HAVE AN AMAZING SOUNDING SALES ASSOCIATE WHO WILL OVERPROMISE BUT THEN THE REAL SERVICES WOULD NEVER BE PROVIDED AS PROMISED. BEWARE THIS COMPANY.

User's recommendation: DO NOT FALL FOR THIS TRAP.

View full review
ID
#3236685 Review #3236685 is a subjective opinion of poster.
Cons
  • Communication issues
  • Took 7500 bucks and negotiated nothing with the irs
  • Misrepresented services
Loss
$6500
Preferred solution
Full refund

Chris clark lack of communication, I need copies of all the tax years you've submitted on my behalf the last couple years are most important 2020, 2019, I need these to proceed with my divorce I r

i'm a current customer looking for a status update, also with my current program is 2021 included if not how much more to add it
View full review
ID
#3343638 Review #3343638 is a subjective opinion of poster.
Location
Cheyenne, Wyoming

BAIT AND SWITCH COMPANY, STOLE 6000 USD

No tax relief given. Company does not have licensed tax professionals. Hired a bunch of scam artists to extract money and do nothing in return.
View full review
1 comment
#2169684

agree completely!!! The slick talker Hispanic telemarketer /HOOK MARKETER and the ENTIRE STAFF including so-called TOP LEVEL EXECS are simply scam artists !!!!

Optima spends a small fortune on TALK RADIO ADS to lure busy Entrepreneurs into their scams TRADING on the celebrity of well-known POLITICAL COMMENTATORS!!! OptimA STOLE $11000 from me . ADVISE YOU TO FILE COMPLAINTS WITH ATTY. GENERAL OF CA.

and Ca.

Bar Assoc. since CEO is a so-called attorney

ID
#3239259 Review #3239259 is a subjective opinion of poster.
Location
Upper Marlboro, Maryland
New Reviewer

False statements and fraudulent business practices by Optima

After months of complaining about lack of proper tax services (given an unlicensed tax professional) and Optima Eating close to 6000 dollars of my funds while going incommunicado or delivering on any of my requests, optima promises to pay me back fully and then backtracked and offered me a petty amount of 900 dollars after promising in good faith on a recorded line they would pay be back for doing zero support. I felt like I was in a corrupt country dealing with a corrupt company m with no rule of law when I dealt with Optima.

User's recommendation: Avoid optima tax relief at all costs.

View full review
1 comment
#2169685

Agree completely!!!! NATIONAL SCAM COMPANY with HQ in corrupt Calif. stole $11000 from me with NO COMPROMISE REFUNDS !!!!

ID
#3236867 Review #3236867 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Loss
$6500
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I do not feel like I received what they advertised.

I called Optima based on their commercials. They have "real " testimonials of customers they have helped lower or erase their tax debt. Nether happened for us. Taxes and penalties keep accruing while we wait for them to work their magic, which took a year and then nothing. We paid 3500 to have them help us. Please I beg you do not get taken in by this company. Go to a reputable tax person in your area. They can do the same thing for way less money! Do NOT USE OPTIMA!!!!!!!
View full review
ID
#3207018 Review #3207018 is a subjective opinion of poster.
Pros
  • Misrepresented services
  • App
  • Appeared to be legit
Cons
  • Misrepresented services
Loss
$3500
Preferred solution
Full refund

Optima took my money and no results yet.

I have paid optima over $15,000 to resolve my tax debt which started at $170,000 two years ago and is now over$200,000. Optima has done nothing to resolve my debt other than to tell me that they can do a payment plan with the irs. I told them i do not need them to negotiate a payment plan which is something i can do, i need them to negotiate a reduction in the amount due . So far they have done nothing to alleviate my debt . They just keep referring my account to a different agent who then ask me for documents previously submitted and its a recurring cycle with no results. They have yet to indicate what if anything they have done for me other than filing extensions on my tax returns which i did not ask them to do. I feel that i have been subjected to a scam and am contemplating taking legal action.

User's recommendation: stay away from optima.

View full review
ID
#2944710 Review #2944710 is a subjective opinion of poster.
Location
Queens, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Poor aervice

customer seevicI need a phone call back Ive called for 2 weeks now and no returns my call. Ive received a notice from IRS to level my account

User's recommendation: Never.

View full review
1 comment
#2075495

They never called back or tried to do anything. They are a fraud of a company and should be sued for stealing people’s money.

ID
#2858880 Review #2858880 is a subjective opinion of poster.
Pros
  • Ads on tv and radio
  • Misrepresented services
  • Convincing me into doing something for me and my taxes
Cons
  • Misrepresentation
Loss
$14000
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Fraudulent practice

I am paying Optima tax Relief $3,770.00 to resolve my tax issue, but they have not submitted any paperwork on my behalf to the IRS. I am receiving letters from the IRS along with a payment plan I did not agree to.
View full review
ID
#2654449 Review #2654449 is a subjective opinion of poster.
Service
Optima Tax Relief Tax Resolution
Pros
  • Appeared to be legit
Loss
$2
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Original review updated by user Jun 05, 2021
Hired Optima tax in July 2020 but had been corresponding with them as far back as May 2020. Paid them $7500 over 10 months and they've produced nothing other than file my 2019 Taxes! They have done NOTHING to negotiate my debt with the IRS nor stop the IRS from...
View full review
View full review
ID
#2588849 Review #2588849 is a subjective opinion of poster.
Service
Optima Tax Relief Tax Resolution
Cons
  • Misrepresented services
  • Took 7500 bucks and negotiated nothing with the irs
  • Played games
Loss
$7500
Preferred solution
Full refund
New Reviewer

I was scammed by Optima Tax Relief

I paid OTR $2495.00 for nothing. I had to contact them to find out what was the status of my tax situation. When they finally contacted me they gave me two options, (1) to pay the IRS $190.00 dollars a month or (2) do non collective. This I already knew, I could have worked with the IRS myself. I contacted the Better Business Bureau and Alliance Consumer Business and they either would or could not help me. All I know I've been ripped off. Ms. Pam 706-955-****

User's recommendation: Do not deal with Optima Tax Relief..RUN.

View full review
ID
#2552468 Review #2552468 is a subjective opinion of poster.
Service
Optima Tax Relief Customer Care
Pros
  • Ads on tv and radio
Cons
  • Make up stuff to scare you even more
  • Communication issues
  • Took our money and in almost 2 years
Loss
$2
Preferred solution
Full refund
New Reviewer

Lien off my house so I can refinance my house.

I have constantly been calling, no one will return my calls. Ive been told someone will call me back. Ive emailed, and text but still havent heard from anyone. I want to refinance my house and I need to get the lien removed. I need to know what the status of my lien. I have been sending $50 a month to you. I would expect better customer service.
View full review
ID
#2486285 Review #2486285 is a subjective opinion of poster.
Location
Shawnee, Kansas
Preferred solution
Deliver product or service ordered
New Reviewer

Unable to obtain investigation details

DI paid $500 for investigation of unpaid taxes. I was unable to afford the $15K Optima required to file my back taxes. Ive requested on four occasions for a copy of my file or a summary of the findings...and I cant get a call back. I need this information to proceed before a lien or other actions are taken.

User's recommendation: Hire a CPA.

View full review
ID
#2462142 Review #2462142 is a subjective opinion of poster.
Loss
$500
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

They need to be but out of business CROOKS

They draw you in when trying to get $ from you to pay for their services and are not upfront about total cost. It is a waste of money and I regret paying them because they did nothing for me. I had to call and call and send emails and their response time is horrible. They want to keep switching you from this case member to another. I was unemployment and thought they could get some of my taxes owed eliminated. Call the IRS yourself and work out something with them. I thought I was the ideal candidate being a widow, made payments to the IRS for 8 years and unemployed. Their solution accept the tax lien on my home or pay them $266 per month. That means even though I paid the IRS $ I could never get out of debt with them because of penalties the IRS keeps adding.

User's recommendation: Call the IRS yourself I paid 2000 to Optima and they did nothing for me.

View full review
ID
#2424138 Review #2424138 is a subjective opinion of poster.
Pros
  • Misrepresented services
Loss
$1600
Preferred solution
Full refund

Update on Optima review

They reached out to me and offered a $ 1600 rebate, but I would have to take down my negative reviews. I declined. Their offer was not an adequate amount to satisfy Optimas lack of proper representation, communication, not adhering to company advertisements, offering no appealing tax solutions, and therefore their lack of providing us with any type of tax freedom. Their lack of honesty about asking the IRS for an OIC is simply appalling. The last person I spoke to also confirmed that this was not done. Their co-founder publishes that Optima has a philosophy to deliver excellence for every client, every time, no exceptions. We bought their misleading information and were and are sorely disappointed with this company. Thus , I would rather sound out on this fraudulent company every chance I get in hopes of saving others time and money thinking this company will help. Wont happen!!

User's recommendation: Do not use Optima Tax Relief.

View full review
ID
#2399744 Review #2399744 is a subjective opinion of poster.
Service
Optima Tax Relief Tax Resolution
Pros
  • Misrepresented services
Cons
  • Misrepresentation
  • Ads
  • Dishonesty
Loss
$5500
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Resolved: Dishonest Business Practices

Update by user Mar 09, 2021

Company fixed the issue and I have been provided with settlement agreement.

Original review posted by user Dec 08, 2020
I contacted Optima for tax help and I feel I was lied to and cheated . After paying them the $ 1,200.00 to take my case they said they had to review it . After the review they charged me $ 4,550.00 more and didn't save me one cent . They cover themselves by using vague answers and make sure you understand you can't hold them accountable . They offered me a refund of $ 1,250.00 if I promised to keep my mouth shut and not give them a bad review . I didn't take the refund . So basically cost me $ 5,550.00 more to get Optima involved and still had my tax liability . Fair warning they are professional liars and thieves .
View full review
Resolved
ID
#2327509 Review #2327509 is a subjective opinion of poster.
Service
Optima Tax Relief Tax Resolution
Pros
  • Misrepresented services
Cons
  • Dishonesty
Loss
$5550
Preferred solution
Let the company propose a solution

Horrible company

I contracted with Optima tax relief and made the initial down payment and two monthly payments and then COVID hit. I explained to them I was very limited in working and I could afford lower payments. They were kind enough to give some months without payments until my situation improved. I had paid over 2500 into this company already, for what? I asked several times what they did for $2500 besides maybe sending the IRS a letter starting to work out my situation. The customer RETENTION Dept called me which is a joke...because there is no retention at all telling me in Oct they were going to cancel my account and the IRS would move forward in collecting back taxes. The gentleman Branden Silva I spoke with a few times and told him I could make some lower payments, but he stressed several times they could not lower my payments until I paid another $1000.00 and then could look at lowering my payments. I explained I could not make a $1000 dollar payment at this time and is there any other alternatives....no of course there was not..$1000 or they would cancel,,,, which they did. Now I am out $3000, the IRS has sent me letters saying I would be turned over to a collection company, and I am no further along then I started with Optima but $3k down. My recommendation is you go with another company and do not waste your time with Optima...they are all about getting as much money from you as possible and when you cannot they drop you right in the middle of your resolution.

User's recommendation: STAY AWAY.

View full review
ID
#2324916 Review #2324916 is a subjective opinion of poster.
Location
Schererville, Indiana

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article