Optima Tax Relief - Worst Experience Ever
After taking over 5000 dollars from us we got a complete run around.They constantly lost our paperwork and never returned our calls.
Our case worker never even got our name right. We were told after months that they were looking into helping us but instead dropped our case with the IRS without telling us which cost us even more money. They were the most unprofessional company I have ever had the misfortune of dealing with.
We still can not get anyone, including a supervisor, to call us back.I regret ever getting involved with them and would suggest that any person looking to hire this company please take my advise and call someone else.
Reason of review: Poor customer service.
Monetary Loss: $5000.
I didn't like: Misrepresented services.